Direct Communication

Get in Touch with SwiftPay

Have a question about money transfers, group split payments, or account security? Our dedicated team is here to assist you promptly.

Contact UsFast Support
Fill in the details below and a SwiftPay support representative will follow up promptly.

Briefly describe your topic so we can route your message to the right specialist.

Support Channels

Email Support

< 2 hr response

Get dedicated responses for transfer and account questions.

support@swiftpay.com

Direct Phone Line

Mon-Fri, 9am-6pm

Speak with a payment specialist during operational hours.

1 (800) 555-SWIFT

In-App Assistance

24/7 Available

Real-time automated guidance and live agent routing.

Learn about SwiftPay features
Operating Schedule & Availability
Customer Support Hours
Monday – Friday: 9:00 AM – 6:00 PM EST
Weekend Escalations
Urgent account lockouts & fraud review monitored 24/7
Average Resolution Time
Under 15 minutes for verified user inquiries
Encrypted Communications: SwiftPay protects all personal information with bank-grade encryption protocols. We will never ask for your account password or PIN via email or phone.